What is Zoom!?
Zoom is a video conferencing platform used across the world (https://zoom.us/). A private link can be issued and shared with friends and family
Do I need a zoom account?
No, you can join the zoom meeting by clicking the link without having an account.
How much does it cost?
Booking packages are as follows
Private Zoom Concert
1 x 30 min call is $150,
1 x 60 min call is $300
1 X 90 min call is $450
Is there a booking fee added?
Our PayPal link will have a small service fee.
Sales within the US & Canada
2.9% + $0.30 per transaction
4.4% transaction fee plus a fixed fee based on currency received
How can I book my virtual service?
You can book virtual time with our musicians here on our website www.siegelentvirtual.com, click on our book a musician to book your virtual service.
How long does the experience last?
Calls start at 30 mins and go up to 90 mins (see packages).
How can I change my booking?
You can amend your booking via the email confirmation you received when booking. All amendments need to be made a minimum of 14 days before your original booking
Can I cancel my booking?
No, unfortunately, the musicians time is non-refundable.
How do I get there?
You can do it from anywhere, you can download the zoom app on your phone, tablet, or laptop! Most people will do it from the comfort of their own home.
I haven’t received my Zoom Link yet?
Please allow 24 – 48 hours to receive your zoom link to the email address you inputted at the booking stage. Please also check your spam/junk folders before contacting us at the contact form on our website. Please do not refresh the page when booking, allow a couple of minutes for your booking to go through.
I’ve deleted my zoom link – what should I do?
Please email email@example.com – with the name & email used to book and we will resend it to you.
What should I bring with me?
Smiles, Fun and lots laughter, and most importantly your laptop/tablet / phone
Should I arrive early?
Please allow 5-10 minutes prior to your call or however long it will take you to ensure that your camera is working, your microphone s working and make sure that your Wi-Fi connection is strong!